FAQs
How long will shipping take?
Our standard shipping period is 4-5 working days.
What are the payment options?
We accept both Cash on Delivery (COD) and online payments via Visa and Mastercard.
How can I check the status of my order?
Once your order is shipped, you'll receive a tracking code via SMS and email, including the courier's name. If you don't find the email confirmation, please check your spam folder. To track your order's status, visit the courier's website. Feel free to contact us through email, Facebook, Instagram, or WhatsApp for any order inquiries.
What are your delivery charges?
Our delivery charge is Rs-250.
Can I cancel my order?
You can cancel your order within 24 hours of placing it, as long as it hasn't been processed. To cancel, please contact our Support service via Call/WhatsApp/Email/Insta/FB before dispatch. Cross Fusion reserves the right to cancel orders for reasons like out of stock items, fake information, incomplete details, or failure to share the online payment slip (for online payments).
What size should I order?
We provide size charts for all our products on our website to help you determine the right size. Our sizes typically run true to size, and for oversized items, the product description will specify it.
Which regions or areas do you offer delivery to?
We deliver nationwide across Pakistan, and we will be launching international shipping soon.
What should I do if the items I want are out of stock?
We recommend following our social media accounts for restock updates. Restocking is a priority, and we strive to replenish items promptly.